Privacy Policy

PI365 is a security video tool developed and operated by Shenzhen Huayi Video Technology Co., Ltd. (hereinafter referred to as "us"). We attach great importance to users' privacy. When you use our products and services, we may collect and use your relevant information. We hope to explain to you through this Privacy Policy how we collect, use, store and protect this information when using our services, and how we provide you with access, update, control and protection of this information.

This Privacy Policy is closely related to our services you use. Please read it carefully.

1. Information we collect

1.1 Information you provide us

For example, we ask you to register an account. When you register an account, we will ask you to provide personal information, such as your email address and phone number, which will be stored under your account name. If you want to make full use of the third-party sharing or login functions we provide, you may also need to obtain some information that your third-party account allows us to obtain, including third-party accounts and avatars.

1.2 Information we obtained during your use of the service.

Device permissions	Corresponding business	Purpose of calling permission	Whether to ask	Can the user close the permission
position information	Core functions	Get the WIFI network list of your location, and enable intelligent hardware devices to connect to your selected WIFI network	yes	yes
Storage Permissions	Core functions	Local storage of videos and images captured by intelligent hardware devices in mobile phones	yes	yes
Microphone Permissions	Core functions	Intercom call	yes	yes

Explicit List of APP Personal Information
Business Scenario	Collection purpose	Collection method	Personal information field
Sign in	Used to register and create accounts to improve network identity	User input, APP collection	mailbox, nickname, avatar
log information	When errors or exceptions occur when the application uses the service, we will write the error log to the external storage, and the user can choose whether to send it to us	Reading and writing files	log file
position information	Used in conjunction with obtaining information on mobile WiFi (e.g. obtaining the ssid of WiFi to configure the network for the device)	Get your location information through IP address and GPS	Time, location, time zone

We will collect information about the services you use, including:

• position information
  Used in conjunction with obtaining information on mobile WiFi (e.g. obtaining the ssid of WiFi to configure the network for the device)

2. How we use the collected information

We strictly abide by the provisions of laws and regulations and the agreement with users, and use the collected information for the following purposes. If we use your information beyond the following purposes, we will explain to you again and obtain your consent.

• Some special devices can call (users) and initiate video call requests (mobile phones viewing device videos in one direction).
• Reset the path of outgoing calls
  • Some special devices can call mobile phones (users) and initiate video call requests (mobile phones viewing device videos in one direction).
• Take photos, videos and recordings
  • When an application is requested to make a video call by another device, it needs to send the data collected by the camera and microphone to the device
  • When adding some types of devices (such as NVR) supported by the application, it supports scanning QR codes to add new networked devices and calling cameras to collect data
• Read, modify or delete USB storage
  • When viewing camera data, the application allows users to capture images and save them in the storage medium of the phone, and view the content saved by users in the application
• View network connectionsChange network connections and full network access
  • The application needs to read the network information when configuring the network for the camera, and provide users with limited account system functions
• Allow receiving WLAN multicast
  • The application can find other cameras in the same LAN, and needs to exchange data with the camera not added through WLAN multicast
• Modify system settings
  • The application provides some settings for the user to select, such as auto startup after startup and mute during video monitoring
• Software upgrade information prompt;
• Let you participate in the survey about our products and services.

3. Account cancellation

• Cancellation process: My - personal data - cancellation - confirmation, effective in time. Once the account is cancelled, it cannot be restored. Please consider carefully before canceling.
• Once you log out, you will not be able to log in and use this account (including the inability to log in to other products as a third-party account), which means that you will no longer be able to log in/use/continue to use related products and services with this account;
• Once you log out, all the content, information, data and records under the products and services that you have logged in and used through this account will be deleted or anonymized, and you can no longer retrieve, access, obtain, continue to use and retrieve them, nor have the right to ask us to retrieve them (except otherwise specified by laws and regulations or required by regulatory authorities), including:
  • Personal data (such as avatar and nickname) and binding information (such as binding email) under the account;
  • Your personal information under this account (and you no longer enjoy your user rights as stipulated in the PI365 Privacy Policy, except as otherwise provided by laws and regulations);
  • All other contents, information, data and records.

4. Information security

• We strictly abide by laws and regulations to protect users' personal information.
• We will only retain your personal information for the period necessary for the purposes described in this Privacy Policy and for the period required by laws and regulations.
• We use various security technologies and procedures to prevent information loss, improper use, unauthorized reading or disclosure. For example, in some services, we will use encryption technology (such as SSL) to protect the personal information you provide. However, please understand that due to the limitations of technology and various possible malicious means, in the Internet industry, even if we try our best to strengthen security measures, it is impossible to always ensure 100% security of information.

5. Contact us

• If you have other complaints and suggestions, please contact us, and you can send your questions to huayiApple@ivs168.com , we will solve it for you as soon as possible.
• Customer service QQ: 2153642453
• Customer service hotline: 0755-26998963
• The right of final interpretation belongs to Shenzhen Huayi Video Technology Co., Ltd.